Proactive, Not Reactive

InsurTrak is the industry’s most advanced and user-friendly insurance tracking system, purpose-built for CPI and designed to make everything easy. From seamless insurance tracking and claims filing to real-time borrower transaction access and on-demand performance reporting, InsurTrak puts everything you need in one place. With instant, one-click access to insurance details — including borrower calls and chats — and powerful automation that eliminates routine administrative tasks, InsurTrak streamlines program management and keeps you in control without delays or guesswork.

Our one-of-a-kind outbound verification system receives policy information from InsurTrak and automatically routes it to either our AI-powered verification process or to contact center staff, based on carrier. Verifications are queued based on due date and time, for maximum timeliness and efficiency.

State National’s advanced AI technology has accelerated insurance verification results by automating once-manual processes. Our AI-powered process captures real-time borrower insurance data from insurers’ websites, updating InsurTrak in seconds. This innovation eliminates bottlenecks, boosts speed and accuracy, and reduces unnecessary touchpoints — all without human intervention.

Custom integrations with APIs from our extensive API library make insurance management simpler and more effective than ever before. Transforming insurance management, our exclusive InsurPath™ API lets borrowers seamlessly update insurance details through their online banking platform while empowering lenders to communicate directly within the same space. This industry-first innovation boosts compliance and delivers measurable results.